Customer Service Support

The Autofeeds Companies are a capital equipment design and manufacturing organization exclusively, with over 40 years of experience.

Our utilization of leading edge motion control technology solid state electronics and computer controls has reduced the wear components in all of our systems to an absolute minimum. Add to this the comprehensive use of "sealed for life" bearings and the elimination of electro mechanical switches, and traditional service intervals have been virtually eliminated.

All of our systems utilize fault finding and electronic analysis capabilities. The machinery can point to any problem that may arise instantly.

On the infrequent occasion that the need arises, our organization obsessively emphasizes and focuses upon direct service and technical support and immediate attention via graduate quality engineering and service personnel who are involved directly with our products through hands on machine design and build.

Dedicated road service and installation technicians are available at all times.

No amount of rhetoric can reliably establish the benefits of our systems over our competitors without viewing all of the systems available and making true comparisons. This fact is most relevant with regard to the Thermal Laminating arena, and through controlled trials, we will ensure that your decision will be an educated one.

We emphasize and encourage your direct discussions with our existing customer base thereby verifying our previous support and general performance, and furthermore we aggressively encourage extensive plant trials in house prior to purchase and again prior to shipment.

We have no involvement in consumables such as film, or adhesives, or the distribution thereof, and as such our equipment is our total focus, having to stand on it's own merits, and being the reason we focus on diversity of equipment and unwaivering product support and development.

We strive to maintain an intimacy with our customers, through direct contact & resolution uncommon in these times of large & cumbersome corporations.